We’re bringing fast and reliable fiber internet to your neighbourhood.
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As you may have heard, Ubiquity is building a fiber-optic network in your town with Ting Internet as the service provider. As Ubiquity builds the network, we will focus our efforts on lighting it and offering the very best in customer service to Carlsbad residents. As Construction progresses throughout Carlsbad and we get closer to lighting areas, we will update this page with the most up-to-date information.

Frequently asked questions
- What equipment will be installed?
We install fiber optic conduit, a kind of fiber optic protective tubing that surrounds individual fiber strands to keep them safe. We also install handhole access openings that look a lot like the access hatch you might find in a lawn irrigation system. This allows our fiber technicians to easily access the lines for maintenance or repair. We install this equipment in the public right-of-way so the lines can be branched out to connect individual homes.
- What will construction look like?
You might notice some dust and noise from construction, but using our boring or microtrenching methods, we keep the process as quick and clean as possible.
- How long will it take?
Construction in front of your home typically lasts only a couple of days.
- How long does a fiber installation take?
If Ting Internet is new to your neighborhood, it takes about 3 weeks from conducting an initial home assessment to having your connection set up.
- Will construction be on my property?
We don’t dig on your property unless you have specifically requested it. All construction happens in the public right-of-way.
- Will construction affect my utilities?
Before any digging takes place, we identify all public underground utilities. If you’ve ordered Ting Internet to your home, you’ll be responsible for calling to locate and mark any private utilities like sprinkler systems, septic and invisible fencing.
Our fiber internet package
Our fiber internet packages
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Colorado
North Carolina
Home Fiber 1000
Lightspeed
Ideal for smart homes, marathon TV streaming and gaming on all your devices.
1000 Mbps download and upload speeds
Unlimited data
Connect 20+ devices seamlessly
+ start-up costs
More information
Home Fiber 50
Basic
Reliably quick speeds for smaller households and everyday use.
50 Mbps download and upload speeds
Unlimited data
Connect up to 10 devices seamlessly
$39per month+ start-up costs
More information
Home Fiber 1000
Lightspeed
Ideal for smart homes, marathon TV streaming and gaming on all your devices.
1000 Mbps download and upload speeds
Unlimited data
Connect 20+ devices seamlessly
$89per month+ start-up costs
More information
Most popular + 5x faster than plusHome Fiber 200
Plus
Great for TV streaming and gaming, video calls, and multiple users.
200 Mbps download and upload speeds
Unlimited data
Connect 10-15 devices seamlessly
$69per month+ start-up costs
More information
Learn more about how fiber is installed
Curious about how it all works? Read our article on the construction process.
